These Terms & Conditions govern your access to and use of the tek789 platform. Please read them carefully before registering an account or placing any bets. By using tek789, you confirm that you have read, understood, and agreed to these terms in full.
You must be at least 21 years of age to register and use tek789. Age verification is mandatory and enforced at registration. Underage gambling is strictly prohibited.
Each individual may hold only one tek789 account. Duplicate accounts will be closed and any balances forfeited. Account sharing with third parties is not permitted.
All account balances are held in Malaysian Ringgit (MYR). Withdrawals are processed to the payment method used for deposit or to a pre-verified account in the member's name.
tek789 operates under international gaming authority licensing. All games are supplied by licensed studios with independently audited RNG certifications. Fair play is a non-negotiable operating standard.
Residents of certain jurisdictions where online gambling is prohibited by local law are not permitted to register. It is your responsibility to confirm that your use of tek789 complies with applicable local laws.
tek789 provides deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion — all freely available from account settings. We take problem gambling seriously.
In these Terms & Conditions, unless the context otherwise requires:
Headings in these Terms are for convenience only and shall not affect interpretation. References to statutes or regulations include amendments thereto in force from time to time.
By accessing the Platform, completing registration, depositing funds, or placing any Bet, you unconditionally accept these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any provision of these Terms, you must immediately cease use of the Platform and close your Account. tek789 reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes acceptance of the revised Terms.
These Terms constitute a binding legal agreement between you and tek789. You represent and warrant that you have the legal capacity to enter into this agreement and that your use of the Platform is lawful under the laws of your jurisdiction.
You must be at least 21 years of age to register an Account or place any Bet on the Platform. tek789 applies a strict 21+ policy consistent with international gaming authority standards. By registering, you confirm that you are 21 or older.
tek789 will require documentary proof of age as part of the KYC process. Acceptable documents include a current Malaysian National Identity Card (MyKad), valid passport, or other government-issued photographic identification. Accounts where age verification cannot be completed will be suspended pending documentation receipt, and any winnings accrued during the unverified period may be withheld pending review.
It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction. tek789 does not represent or warrant that the Platform is legally accessible in any particular jurisdiction. Members who access the Platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
To open an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, and contact number. You must not provide false or misleading information. tek789 may request additional information at any time to verify your identity.
Each individual is permitted to hold only one Account on the Platform. Creation of duplicate or multiple accounts is strictly prohibited and will result in immediate suspension of all associated accounts, forfeiture of all balances and winnings, and a permanent ban from the Platform. This policy applies regardless of the payment methods or devices used to register the additional accounts.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. tek789 will never request your password via email, live chat, or any other communication channel. If you believe your account has been compromised, you must notify tek789 immediately and use the self-lock feature available in your account security panel. tek789 will not be liable for losses resulting from unauthorised access to your account where you have failed to maintain reasonable credential security.
Before processing any withdrawal, tek789 will require completion of KYC verification. Required documents include government-issued photographic identification, proof of address dated within 90 days, and proof of payment method ownership. tek789 may request additional documents based on transaction history, account activity, or regulatory requirements. Failure to provide requested documents within the specified timeframe may result in account suspension.
tek789 accepts deposits and processes withdrawals via the following methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect), and cryptocurrency. All account balances are maintained in Malaysian Ringgit (MYR). Cryptocurrency deposits are converted to MYR at the prevailing rate at the time of crediting.
The minimum deposit amount is RM 30 on most payment methods unless otherwise stated on the deposit page. Deposits are credited to your account balance upon confirmed receipt. tek789 does not charge deposit fees, but your payment provider may impose transaction fees outside of tek789's control.
Withdrawals may only be processed to a payment account held in the registered Member's name. tek789 does not process withdrawals to third-party accounts under any circumstances. The minimum withdrawal amount is RM 50. Withdrawal requests from fully verified accounts are typically processed within one business hour during standard operating windows. tek789 reserves the right to conduct additional verification checks on withdrawal requests that exceed normal account activity patterns.
Initiating a chargeback or payment reversal on a deposit that has been credited and used for gambling activity is considered a fraudulent act under these Terms. tek789 will pursue recovery of such amounts through all available legal channels and will report the matter to relevant financial institutions and regulatory bodies.
tek789 may offer welcome bonuses, reload bonuses, free spins, cashback, and other promotional incentives from time to time. All bonuses are subject to specific terms that will be communicated at the point of offer, including but not limited to:
tek789 reserves the right to withdraw, modify, or cancel any promotion at any time. Abusing bonus offers, including but not limited to using multiple accounts or strategically playing to exploit wagering requirements, will result in account suspension and forfeiture of all bonus-derived balances.
All games available on the tek789 Platform are provided by licensed third-party game studios. Random number generators used in all RNG-based games are independently certified for fairness. Live casino games are operated from professional studios with physical equipment and real dealers, the results of which are governed by the physical laws applicable to the game.
tek789 is not responsible for errors in game software, hardware malfunctions, or communication disruptions that may affect game results. In the event of a technical fault that affects a game outcome, tek789 reserves the right to void the affected bet and return the stake to the Member's account. All game results recorded on tek789's servers are deemed final in the absence of demonstrable technical error.
Bets placed after a game event has concluded (commonly referred to as "late bets") are void and will be returned. tek789 reserves the right to void bets made in error, including bets accepted at manifestly incorrect odds due to a pricing error.
The following activities are strictly prohibited on the Platform and will result in immediate account termination and forfeiture of balances:
All content on the tek789 Platform — including but not limited to the tek789 brand name, logo, website design, software, text, graphics, game interfaces, and any other materials — is the proprietary property of tek789 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gambling purposes in accordance with these Terms. No other right, licence, or interest is granted. You must not reproduce, distribute, modify, create derivative works from, publicly display, or reverse-engineer any portion of the Platform without prior written authorisation from tek789.
To the maximum extent permitted by applicable law, tek789 and its affiliates, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:
Nothing in these Terms shall operate to exclude liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded or limited under applicable law. In jurisdictions that do not permit the exclusion or limitation of certain liabilities, tek789's liability is limited to the fullest extent permitted by law.
tek789 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to:
Where an Account is suspended or closed due to a breach of these Terms, any Account balance may be withheld pending investigation and may be forfeited in full if the breach is confirmed. Where an Account is closed for non-breach reasons (e.g., voluntary closure), verified Account balances above the minimum withdrawal threshold will be refunded to the Member's verified payment method.
You may request voluntary Account closure at any time by contacting tek789 support. Self-exclusion requests are actioned immediately and cannot be reversed during the chosen exclusion period.
tek789 is committed to promoting responsible gambling and preventing problem gambling. The Platform provides the following tools, all freely accessible from account settings:
All players must be 21 years of age or older. Gambling involves financial risk. Never gamble with money you cannot afford to lose. If you or someone you know is struggling with problem gambling, please seek assistance from a qualified support organisation. Full details are available on our Responsible Gaming page.
tek789 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy.
tek789 will not sell or rent your personal data to third parties for marketing purposes. Personal data may be shared with third-party service providers (payment processors, KYC verification providers, game studios) strictly to the extent necessary for the operation of the Platform and in accordance with applicable data protection standards. All third-party data processors engaged by tek789 are contractually bound to handle personal data with appropriate security measures.
Full details of your data rights and how to exercise them are set out in our Privacy Policy.
tek789 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material amendments will be notified to Members via the registered email address or by a prominent notice on the Platform. The date of the most recent revision will be updated at the top of this page.
Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the Platform and request Account closure.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which tek789 holds its gaming licence, without regard to conflict of law principles.
In the event of a dispute between you and tek789, you should first contact the tek789 support team to seek an informal resolution. tek789 commits to acknowledging disputes within three (3) business days and providing a substantive response within fourteen (14) business days.
If a dispute cannot be resolved informally, it shall be subject to the dispute resolution procedures specified by tek789's licensing authority. Nothing in this clause limits your rights under applicable mandatory consumer protection laws.
For queries relating to these Terms & Conditions, account matters, or any other Platform-related enquiries, please contact the tek789 support team:
tek789 support operates during Malaysian prime-time hours with live chat and email channels. Response times for email enquiries are typically within one business day. For responsible gaming emergencies or self-exclusion requests, live chat is the recommended channel for immediate action.
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